The phone rings at 4:55 pm at Books are Beautiful. Shawn gets off at five he answers the phone anyway, thinking what's one more call. He has had a very good day, his customers were nice, and he had good luck finding their books. Shawn should have left while he was ahead
Shawn- Hello, Books are Beautiful How can I help you this evening?
Customer- I want the new Oprah book
Shawn- If you tell me the name of the book I will be happy to look it up
Customer- It was just on Oprah 5 minutes ago
Shawn- Unfortunately ma'am we don't have a television at customer service. So
I will need a title or an author
Customer- I don't remember the name of the book but it was just on Oprah. It
shouldn't we hard for you to find out.
Shawn- Hold please. Shawn vents to Jennifer, who is doing her I dodged a bullet dance.
I should have let you get that call and took my ass home. I should know better then
to answer the phone after Oprah. Jennifer- Aren't you going to find out the title
Shawn- Eventually, but I am going to let her sit a little maybe that will
teach her to remember some information next time. I doing this for booksellers
everywhere. Jennifer- we appreciate it. Shawn- I suppose she waited long enough.
Shawn- Thank you for holding ma'am. It took me awhile but I finally found the title
Customer- Well I would like you to hold it for me
Shawn- We are sold out
Customer- How can you be sold out it was just on Oprah
Shawn (aww fu*k** sh** you're killin my good day high lady) A lot of people watch
Oprah ma'am and some even call during the commercial breaks
Customer- Then how come you didn't know the title?
Shawn- I didn't answer any of those calls
Customer- Well when can you get it for me
Shawn- None are available. We must wait for a reprint and that could take up to a
Customer- Well, I am not waiting a month , I will get it from amazon
Shawn- (yeah good luck with that)